Video Patient Consults

Broaden your practice with video consultation options for primary care, tele-psych, tele-cardiology, chronic disease management, follow-up care and beyond. Connect patients to family members over video and bring comfort into the hospital room, ensuring safety and reducing the risk of in-person visits.

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HIPAA COMPLIANT

Our teleconferencing service is designed in partnership with Verizon and Bluejeans (a subsidiary), to provide HIPAA Compliant video conferencing services to physicians.

ACCESSIBILITY BY DESIGN

Closed captioning, color contrast and screen reading capabilities allow special needs patients to participate in online consults.

SECURELY RECORD CONSULTS

Record, watch and share consults including video, audio, and shared content. Features unlimited storage and playback, additional sharing options, and dynamic layouts during playback.

UNIVERSAL INTEROPERABILITY

Removes the technical barriers between room systems, computers, mobile devices, and applications. Browser plugins and apps for Windows, Mac, and Linux systems, with native support for Chrome and Chromebooks, with no download required.

SHARE RICH CONTENT

Educational materials or test results can be shared in high resolution. Dual-stream support ensures the quality of video feed and shared content on computers, mobile devices, and room systems with one or two screens. Video sharing allows doctors to play HD video files during meetings.

MULTIPLE ATTENDEES

Single party and multi-party consults with up to 100 interactive participants in a consult. Telephone only participation with local numbers in cities and countries around the world ensures that anyone with a telephone can join the consult.

END TO END ENCRYPTION

Keep conversations secure with Restricted Meetings and by having all content in transit encrypted using AES-256 GCM.

DOLBY VOICE®

Dolby Voice is a breakthrough in sound quality for video, audio and web conferencing, allowing attendees to hear clearly and communicate naturally, as if they were in the same room, regardless of their location – desktop, mobile or meeting room.

HIPAA COMPLIANT, INTERACTIVE VIDEO PATIENT CONSULTS

Our video consult system features support for much more than just audio and video. We can feed education videos, extract information from wearables and implantables, and more!

VIDEO PATIENT CONSULT ROUTING SWITCHBOARD

Incoming and ongoing video patient consults can be routed through a clinic inspired workflow from checkin, through intake, exam and checkout, routing multiple providers and practitioners into and out of private virtual exam rooms

COMMAND CENTER, DASHBOARD, USAGE METRICS & REPORTS

Command Center provides administrators with instant visibility across the teleconferencing environments. This management console delivers immediate insight into consult performance, network conditions.

CLG Health Video Conferencing Control Center

INTERACTIVE DASHBOARD

View top-level graphs and charts displaying key metrics for usage and deployment.

REAL-TIME ALERTS

Get customizable alerts that inform and enable proactive quality monitoring.

LIVE CONSULT CONTROLS

Mute participants, set video layouts and manage recording settings

ADVANCED QUALITY METRICS

Respond to support requests in real time, identify exceptions, and conduct root cause analysis.

AUTOMATIC ROI ANALYSIS

Understand benefits such as travel costs saved and carbon emission prevented.

DATA EXPORT

Download and share data in CSV format or using APIs for further analysis.

CONSULTS, IN STANDARD WEB BROWSERS

Consults can be joined in any popular web browser. Our zero download, browser-based patient consult experience leverages the open WebRTC standard to bring immersive video, spatial audio, and easy join automation for simple and productive meetings.

BROWSER

2 Way VOIP

2 Way Video

Shared Content (Desktop Only)

Chrome/Brave
Chrome/Brave
Chrome/Brave
Chrome/Brave
Firefox
Firefox
Firefox
Firefox
Edge
Edge
Edge
Edge
Safari
Safari
Safari
Safari
Opera
Opera
Opera
Opera
Internet Explorer
Internet Explorer
Internet Explorer
Internet Explorer

REAL TIME CONFERENCING ON VIRTUALLY ANY DEVICE

We deliver the same flawless video conferencing experience regardless of where a consult occurs. It provides end users with industry-leading interoperability to ensure frictionless video consults regardless of desktop operating system (e.g., Windows, macOS, Linux), browser (e.g., Chrome, Firefox, Safari, Edge, Opera), mobile device (e.g., iOS, Android), or virtual desktop infrastructure (e.g., Citrix).

CLG Health Video Conferencing Any Device

ACCESSIBILITY FEATURES ARE BAKED RIGHT IN

Numerous accessibility features are integrated right in to the video conferencing system. Features may be enabled or disabled at any time, and user’s preferred configurations are saved between consults. Closed captioning, keyboard accessibility, and vision features make patient consults with individuals with visual impairment possible.

CLG Health Conferencing Accessibility Baked In

CLOSED CAPTIONING

Our system provides automatic closed captioning that is as simple as checking a box. This intelligent feature eliminates the need to manually enter captions. VCNF also offers meeting transcription to capture discussion context for reference.

KEYBOARD ACCESSIBILITY

Keyboard Accessibility ensures that all users have the ability to use the keyboard to join and control their meetings without the need of a mouse. Additionally, users have access to keyboard shortcuts to mute their audio and video streams.

VISUAL ENABLEMENT

Our consult system supports common screen readers such as NVDA, JAWS, VoiceOver, and Android Talkback to aid product navigation for users with visual impairments. Additionally, high-contrast user elements allow sight impaired users to better distinguish between product options.

Click to learn more about our Patient Eduction Tools