CLG Health UAI Unified Automation
Interface
Integrates tertiary systems
Automated Control Scripting

Unified Automation Interface

The UAI is the glue that unifies the first three pillars. It provides the ability to integrate a large number of third-party systems into our workflow and automation scripts and it presents a unified product to the end user.

UNIFIED VIDEO CONFERENCING

Unifies our Patient Video Consult system with our other pillar modules and with third party EMRs and scheduling systems.

UNIFIED EDUCATION SYSTEM

Unifies our Patient Education System with our other pillar modules and with third party EMRs and scheduling systems.

UNIFIED COMMUNICATIONS

Unifies our Patient Relationship Management System with our other pillar modules and with third party EMRs and scheduling systems.

CLOUD LEVERAGED

Harnesses system integration and security features only found in the cloud. Adapts cloud services to function seamlessly as native application features.

INTERMEDIATE MODULES

Built on small, portable application specific translation layers to enable tertiary applications to participate in workflow control and automation of each pillar layer.

3rd PARTY APP:ICATIONS

Interfaces with existing client systems and/or adds new hybrid features. Use existing preferred technologies in place of or in addition to pillar modules.

REST, SOAP & JSON

Intermediate translation modules support integration languages including SOAP, REST, JSON, XML, and others. These technologies provide unmatched integration capabilities.

EXECUTION SCRIPTS

Execution scripts shape the behavior of pillar modules. Automate processes, notifications, and integrate multiple module features to create new capabilities.

UNIFIED DASHBOARD

Unified management interface and dashboard across all pillar modules. Manage security, report automation, system configuration, execution scripts and third party app integration.

UNIFIED COMMAND CENTER DASHBOARD, METRICS & REPORTS

The UAI Command Center provides a consolidated view of system status across all pillar modules. It presents configuration and management tools like security, automation, configuration, and integration utilities to authorized users.

CLG Health UAI

UNIFIED DASHBOARD

Unified management interface and dashboard across all pillar modules. Manage security, report automation, system configuration, execution scripts and third party app integration.

SECURITY OPTIONS

Create/Update user accounts, security groups, Single Sign-On support, Two-step authentication, and set feature security requirements across pillar modules.

ORGANIZATION MANAGEMENT

Manage the organization, add departments, clinics, on and off site entities. Add and Remove resources, personnel, and define availability of resources across groups.

DEFINE WORKFLOWS

Create scripted workflows that execute sequences of commands between pillar module based on events and triggers. Automate and control the behavior of features across pillars.

MODULE MANAGEMENT

Manage features and services of pillar modules from a single unified interface. Set parameters, define behavior, and add/update content in any module.

REPORTS & AnALYTICS

Generate analytical reports that detail system usage, effectiveness and growth. Incorporate data from multiple sources to create reports across modules.

CROSS MODULE AUTOMATION, SCRIPTING &  WORKFLOWS

The UAI administrative interface provides a single administration point for all pillar modules.  Administrative, automation, and workflow features span the set of pillar modules and most 3rd party applications.

Activity/Feature

Video Conferencing

Education Management

Patient Communications

Report automation
Report automation
Report automation
Report automation
Event Triggers
Event Triggers
Event Triggers
Event Triggers
Scheduling Automation
Scheduling Automation
Scheduling Automation
Scheduling Automation
Cross Module Workflows
Cross Module Workflows
Cross Module Workflows
Cross Module Workflows
Unified Management Dashboard
Unified Management Dashboard
Unified Management Dashboard
Unified Management Dashboard
Integrate with 3rd pray Applications
Integrate with 3rd pray Applications
Integrate with 3rd pray Applications
Integrate with 3rd pray Applications

CONFIGURE ACCESSIBILITY FEATURES IN PILLAR MODULES

Numerous accessibility features are integrated in to pillar modules. Set default features and user’s preferred configurations, configure new accessibility features to function across pillar modules. Configure  Closed captioning, keyboard accessibility, and vision features for each module, user by user, group by group.

CLG Health Conferencing Accessibility Baked In

CLOSED CAPTIONING

Enabling automatic closed captioning is as simple as checking a box. This intelligent feature eliminates the need to manually enter captions. Configure meeting transcription to capture discussion context for reference.

KEYBOARD ACCESSIBILITY

Keyboard Accessibility ensures that all users have the ability to use the keyboard to perform system actions without the need of a mouse. Additionally, users have access to keyboard shortcuts across all pillar modules.

VISUAL ENABLEMENT

Configure common screen readers such as NVDA, JAWS, VoiceOver, and Android Talkback to aid product navigation for users with visual impairments. Additionally, high-contrast user elements allow sight impaired users to better distinguish between product options.

AUTOMATION INTERFACE INTEGRATES WITH TERTIARY SYSTEMS

Configure our consult system to launch from Epic for a fast and intuitive video conferencing experience for patients and physicians, while ensuring enterprise-grade security. QuickMeetings — a custom-built video application integrated with Epic — is available for download in Epic’s App Orchard. It supports a variety of endpoint options (e.g., desktop, mobile) for patients to join consultations directly from MyChart.

CLG Health Integration

SEAMLESS INTEGRATION

Launch Consults directly from Epic and other EHR platforms to streamline tele-health encounters, ensure compliance and reduce complexity.

ENHANCES EXISTING SYSTEMS

Extend features and workflows to include external system functionality, trigger external systems by simple actions within consults

POWERFUL INTEGRATION SETTINGS

With dozens of external configuration options, our consult solution can be easily configured to perform complex tasks

Contact us to learn more